0800 777 222

Privacy Policy

Last updated: August 2026

TP Communications Limited respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or contact us.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Your name

  • Email address

  • Phone number

  • Business or organisation name

  • Information you provide through our website contact form

  • Details you provide when enquiring about our products or services

We may also collect general information about how visitors use our website, such as pages visited, browser type, device information and website traffic information through website analytics tools.

How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests

  • Provide information about our products and services

  • Prepare quotes or discuss your requirements

  • Provide and support services you have requested

  • Improve our website, products and services

  • Maintain our business and customer records

  • Meet our legal obligations

We will only use your personal information for the purpose for which it was collected or for another purpose directly related to our business and services.

Website Enquiries

When you submit an enquiry through our website, the information you provide is used to respond to your request and communicate with you about the products or services you are interested in.

Please do not submit sensitive or confidential information through our website contact form.

Cookies & Website Analytics

Our website may use cookies and analytics technologies to help us understand how visitors interact with the website and improve its performance.

Cookies are small files stored on your device by your browser. Depending on your browser settings, you can choose to block or delete cookies. Disabling some cookies may affect how certain parts of the website function.

Sharing Your Information

TP Communications does not sell or rent your personal information.

We may share personal information with trusted service providers where necessary to operate our business or website, provide our services, or meet legal requirements.

Where third-party providers process information on our behalf, we take reasonable steps to ensure personal information is handled appropriately.

Protecting Your Information

We take reasonable steps to protect the personal information we hold from loss, unauthorised access, misuse, disclosure or alteration.

While we take reasonable precautions, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to request access to personal information we hold about you and ask for it to be corrected if it is inaccurate.

To request access to or correction of your personal information, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. TP Communications is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements. The latest version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

TP Communications Limited
49 Te Tahi Street
Whakatāne 3120
New Zealand

Phone: 07 307 0932
Free Phone: 0800 777 222
Email: tepou@xtra.co.nz